Examining of organizational citizenship behaviors and employee involvement in transformational leadership and organization support: A research on white collar bank employees

dc.authorid0000-0001-8743-356X
dc.contributor.authorSönmez Çakır, Fatma
dc.contributor.authorAdıgüzel, Zafer
dc.date.accessioned2021-04-20T09:00:16Z
dc.date.available2021-04-20T09:00:16Z
dc.date.issued2020
dc.departmentİstanbul Medipol Üniversitesi, İşletme ve Yönetim Bilimleri Fakültesi, İnsan Kaynakları Yönetimi Bölümü
dc.description.abstractPurpose – The survival and growth of a business in the 21st century depends on its ability to create and maintain a competitive advantage. In particular, the ability to create a sustainable competitive advantage enables an enterprise to maintain and improve its competitive position in the market. This can also be achieved through the management style and employees. Nowadays, it is not possible to obtain efficiency from the educated workforce that has become qualified. The selfsacrificing, self-fulfilling, self-sacrificing workforce works more efficiently than the labor force, which obeys orders only under the supervision of the tasks assigned to them. Therefore, the research aimed to determine the effects of the relations between organizational citizenship behavior and employee involvement with the variable effect of the organizational support tool of transformational leadership. Design/methodology/approach – SmartPLS 3.2 program was used for factor analysis of surveys collected for this purpose, Partial Least Square Structural Equation Model (PLS-SEM) Path analysis and Mediation effect analysis. In this research, 398 white collar employees working in the service sector constitute the sample group. Findings – Transformational leadership and organizational support had positive effects on employee participation and organizational citizenship behaviors, and mediation effect of organizational support was revealed as a result of the analyzes. Discussion – Organizational citizenship behavior (OCB) is referred to as optional workplace behavior that exceeds the basic business needs of employees. These behaviors are often described as behaviors other than those that need to be done in the act. OCB has been the subject of extensive research since it was first introduced almost thirty years ago. According to the results of the research, rotating leadership and organizational support positively affect organizational citizenship behavior. OCB was also seen as "close and supportive" behavior that reflects the willingness of the employees who exhibited the behavior to maintain their relationship with their colleagues or the organization itself and contribute to the success of the target. Therefore, it is possible for employees in organizations that feel the support of the organization and whose leadership style is appropriate to feel belonging to the organization and to consider themselves as one of the organization.
dc.identifier.citationSönmez Çakır, F. ve Adıgüzel, Z. (2020). Examining of organizational citizenship behaviors and employee involvement in transformational leadership and organization support: A research on white collar bank employees. Journal of Business Research-Turk, 12(1), 111-125. https://doi.org/10.20491/isarder.2020.831
dc.identifier.doi10.20491/isarder.2020.831
dc.identifier.endpage125
dc.identifier.issn1309-0712
dc.identifier.issue1
dc.identifier.startpage111
dc.identifier.urihttps://doi.org/10.20491/isarder.2020.831
dc.identifier.urihttps://hdl.handle.net/20.500.12511/6746
dc.identifier.volume12
dc.indekslendigikaynakTR-Dizin
dc.language.isoen
dc.relation.ispartofJournal of Business Research-Turken_US
dc.relation.publicationcategoryMakale - Ulusal Hakemli Dergi - Kurum Öğretim Elemanı
dc.rightsinfo:eu-repo/semantics/openAccess
dc.subjectTransformational Leadership
dc.subjectOrganizational Support
dc.subjectOrganizational Citizenship
dc.subjectBehaviors
dc.subjectEmployee Involvement
dc.subjectPLS-SEM
dc.titleExamining of organizational citizenship behaviors and employee involvement in transformational leadership and organization support: A research on white collar bank employees
dc.typeArticle

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