Increasing mobile health application usage among Generation Z members: Evidence from the UTAUT model

dc.authorid0000-0002-5652-8694
dc.contributor.authorAydın, Gökhan
dc.date.accessioned2024-01-25T07:34:56Z
dc.date.available2024-01-25T07:34:56Z
dc.date.issued2023
dc.departmentİstanbul Medipol Üniversitesi, Sağlık Bilimleri Fakültesi, Sağlık Yönetimi Bölümü
dc.description.abstractPurposeThe acceptance of mobile health (m-health) applications, especially those of a preventive nature, by individuals, is not well understood. Despite the benefits offered by m-health applications in improving and sustaining health and well-being through various avenues, widespread adoption is yet to be seen. Within this context, this study aims to reveal the enabling factors and barriers that influence the use of m-health applications among Generation Z (Gen-Z). Design/methodology/approachThe Unified Theory of Acceptance and Use of Technology (UTAUT) was extended with e-health literacy, trust and enjoyment constructs. Data from a survey study on 312 Gen-Z members were analysed via structural equation modelling, shedding light on the reasons why new generations adopt m-health apps. FindingsThe findings indicate that social influence and enjoyment are the most significant factors influencing the use of m-health apps. The significant impact of performance and effort expectancy on intentions was also confirmed by the results. Moreover, privacy risk was identified as a barrier to adoption. The results also indicated that the strong influence of trust on privacy risk can be used to offset those privacy concerns. Practical implicationsThe findings highlight that hedonic motivation, which is commonly overlooked in health settings, plays an important role in m-health app use. Thus, promoting mobile app features that provide enjoyment will be influential in attracting the younger generation. Originality/valueThe context of the study differs from the norm and focuses on a regional health tourism hub, Turkey, situated at the crossroads of Europe and Asia. UTAUT model is modified with relevant constructs, namely, enjoyment, e-health literacy and privacy risk, to better fit the m-health context.
dc.identifier.citationAydın, G. (2023). Increasing mobile health application usage among Generation Z members: Evidence from the UTAUT model. International Journal of Pharmaceutical and Healthcare Marketing, 17(3), 353-379. https://dx.doi.org/10.1108/IJPHM-02-2021-0030
dc.identifier.doi10.1108/IJPHM-02-2021-0030
dc.identifier.endpage379
dc.identifier.issn1750-6123
dc.identifier.issn1750-6131
dc.identifier.issue3
dc.identifier.scopus2-s2.0-85164360053
dc.identifier.scopusqualityQ3
dc.identifier.startpage353
dc.identifier.urihttps://dx.doi.org/10.1108/IJPHM-02-2021-0030
dc.identifier.urihttps://hdl.handle.net/20.500.12511/12198
dc.identifier.volume17
dc.identifier.wos001031489800001en_US
dc.identifier.wosqualityN/A
dc.indekslendigikaynakWeb of Science
dc.indekslendigikaynakScopus
dc.institutionauthorAydın, Gökhan
dc.language.isoen
dc.publisherEmerald Publishing
dc.relation.ispartofInternational Journal of Pharmaceutical and Healthcare Marketingen_US
dc.relation.publicationcategoryMakale - Uluslararası Hakemli Dergi - Kurum Öğretim Elemanı
dc.rightsinfo:eu-repo/semantics/openAccess
dc.subjectMobile Applications
dc.subjectMobile Health
dc.subjectm-Health
dc.subjecte-Health
dc.subjectDigital Health
dc.subjectUTAUT
dc.titleIncreasing mobile health application usage among Generation Z members: Evidence from the UTAUT model
dc.typeArticle

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