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dc.contributor.authorAdıgüzel, Zafer
dc.date.accessioned2020-03-05T05:40:07Z
dc.date.available2020-03-05T05:40:07Z
dc.date.issued2019en_US
dc.identifier.citationAdıgüzel, Z. (2019). Relationships among leader effectiveness, learning orientation, effective communication, team creativity and service innovation in the service sector. Business and Economics Research Journal, 10(1), 131-148. http://doi.org/10.20409/berj.2019.159en_US
dc.identifier.issn2619-9491
dc.identifier.urihttp://doi.org/10.20409/berj.2019.159
dc.identifier.urihttps://hdl.handle.net/20.500.12511/4992
dc.description.abstractIf the companies in the service sector do not express themselves correctly and do not provide the required service, they fall behind in the competition race and have to leave the sector. Thus, the effect of leadership within senior managers on employees is reflected in organisation performance, which gain more importance every day. The purpose of this study is to analyse the relationships between the variables of leader effectiveness, learning orientation and effective communication, and team creativity and service innovation. As a result of our analyses, it was determined that leadership effectiveness and learning orientation have a positive impact on effective communication, team creativity, and service innovation. This indicates that if an organisation has effective leadership and learning orientation, it positively contributes to effective communication, team creativity, and service innovation in the service sector. 348 questionnaires collected from white-collar employees were used for evaluation; factor and reliability analysis were conducted on the Likert scale questions; correlation analysis was carried out to examine the relationships between variables; regression analysis was performed to test the hypotheses.en_US
dc.language.isoengen_US
dc.rightsinfo:eu-repo/semantics/openAccessen_US
dc.subjectLeadership Effectivenessen_US
dc.subjectLearning Orientationen_US
dc.subjectEffective Communicationen_US
dc.subjectTeam Creativityen_US
dc.subjectService Innovationen_US
dc.titleRelationships among leader effectiveness, learning orientation, effective communication, team creativity and service innovation in the service sectoren_US
dc.typearticleen_US
dc.relation.ispartofBusiness and Economics Research Journalen_US
dc.departmentİstanbul Medipol Üniversitesi, İşletme ve Yönetim Bilimleri Fakültesi, Uluslararası Lojistik Yönetimi Bölümüen_US
dc.authorid0000-0001-8743-356Xen_US
dc.identifier.volume10en_US
dc.identifier.issue1en_US
dc.identifier.startpage131en_US
dc.identifier.endpage148en_US
dc.relation.publicationcategoryMakale - Ulusal Hakemli Dergi - Kurum Öğretim Elemanıen_US
dc.identifier.doi10.20409/berj.2019.159en_US


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