Emotional intelligence model for managers in Turkish banking sector and an application

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dc.authorid0000-0002-0068-0048
dc.authorid0000-0002-8072-031X
dc.contributor.authorHacıoğlu, Burcu
dc.contributor.authorHacıoğlu, Ümit
dc.contributor.authorYarbağ, Pelin Şahin
dc.contributor.authorDinçer, Hasan
dc.contributor.authorTuğsal, Türker
dc.date.accessioned10.07.201910:49:13
dc.date.accessioned2019-07-10T19:38:19Z
dc.date.available10.07.201910:49:14
dc.date.available2019-07-10T19:38:19Z
dc.date.issued2015
dc.departmentİstanbul Medipol Üniversitesi, İşletme ve Yönetim Bilimleri Fakültesi, İşletme Bölümü
dc.description.abstractThis chapter explores the relationship between the emotional intelligence talents of bank and finance managers and employee job satisfaction. The chapter proceeds as follows: First, the authors carefully reiterate the theoretical review of job satisfaction and emotional intelligence literature. Second, the authors present the methodology, conception of the research, assumptions and limitations, measuring tools, surveys and research hypothesis used in their research. Third, the authors discuss their research findings. Finally, their research conclusions are presented. With regard to the appropriate estimation technique-regression analysis, the authors findings have demonstrated that interpersonal relationship has a significant impact on job satisfaction in the banking and finance sector. Contrarily, there is not any significant relationship between social intelligence and commitment to workplace in the banking, finance, education, computer, health, textile, automotive, electronics, or packing sectors. The contribution of this research shows that the social intelligence factor affects interpersonal relationships, working conditions and impulse control factors of banking and finance managers both directly and intensely.
dc.identifier.citationHacıoğlu B., Hacıoğlu, Ü., Yarbağ, P. Ş., Dinçer, H. ve Tuğsal, T. (2015). Emotional intelligence model for managers in Turkish banking sector and an application. Handbook of Research on Strategic Developments and Regulatory Practice in Global Finance içinde (34-35. ss.). https://dx.doi.org/10.4018/978-1-4666-7288-8.ch003
dc.identifier.doi10.4018/978-1-4666-7288-8.ch003
dc.identifier.endpage35
dc.identifier.isbn9781466672901
dc.identifier.isbn1466672889en_US
dc.identifier.isbn9781466672895en_US
dc.identifier.scopusqualityN/A
dc.identifier.startpage34
dc.identifier.urihttps://hdl.handle.net/20.500.12511/1575
dc.identifier.urihttps://dx.doi.org/10.4018/978-1-4666-7288-8.ch003
dc.indekslendigikaynakScopus
dc.language.isoen
dc.publisherIGI Global
dc.relation.ispartofHandbook of Research on Strategic Developments and Regulatory Practice in Global Financeen_US
dc.relation.publicationcategoryKitap Bölümü - Uluslararası
dc.rightsinfo:eu-repo/semantics/openAccess
dc.subjectEmotional
dc.subjectIntelligence
dc.subjectManagers
dc.titleEmotional intelligence model for managers in Turkish banking sector and an application
dc.typeBook Chapter

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