Fintech investments in European banks: A hybrid IT2 fuzzy multidimensional decision-making approach

dc.authorid0000-0002-8072-031X
dc.authorid0000-0002-9858-1266
dc.contributor.authorKou, Gang
dc.contributor.authorOlgu Akdeniz, Özlem
dc.contributor.authorDinçer, Hasan
dc.contributor.authorYüksel, Serhat
dc.date.accessioned2021-06-10T08:30:42Z
dc.date.available2021-06-10T08:30:42Z
dc.date.issued2021
dc.departmentİstanbul Medipol Üniversitesi, İşletme ve Yönetim Bilimleri Fakültesi, Uluslararası Ticaret ve Finansman Bölümü
dc.description.abstractFinancial technology (Fintech) makes a significant contribution to the financial system by reducing costs, providing higher quality services and increasing customer satisfaction. Hence, new studies play an essential role to improve Fintech investments. This study evaluates Fintech-based investments of European banking services with an application of an original methodology that considers interval type-2 (IT2) fuzzy decision-making trial and evaluation laboratory and IT2 fuzzy TOPSIS models. Empirical findings are controlled for consistency by applying the VIKOR method. Moreover, we conduct a sensitivity analysis by considering six distinct cases. This study contributes to the existing literature by identifying the most important Fintech-based investment alternatives to improve the financial performance of European banks. Our empirical findings illustrate that results are coherent, reliable, and identify "competitive advantage" as the most important factor among Fintech-based determinants. Moreover, "payment and money transferring systems" are the most important Fintech-based investment alternatives. It is recommended that, among Fintech-based investments, European banks should mainly focus on payment and money transferring alternatives to attract the attention of customers and satisfy their expectations. This is also believed to have a positive impact on the ease of bank' receivable collection. Another important point is that Fintech-based investments in money transferring systems could help to decrease costs.
dc.identifier.citationKou, G., Olgu Akdeniz, Ö., Dinçer, H. ve Yüksel, S. (2021). Fintech investments in European banks: A hybrid IT2 fuzzy multidimensional decision-making approach. Financial Innovation, 7(1). https://dx.doi.org/10.1186/s40854-021-00256-y
dc.identifier.doi10.1186/s40854-021-00256-y
dc.identifier.issn2199-4730
dc.identifier.issue1
dc.identifier.scopusqualityQ1
dc.identifier.urihttps://dx.doi.org/10.1186/s40854-021-00256-y
dc.identifier.urihttps://hdl.handle.net/20.500.12511/7123
dc.identifier.volume7
dc.identifier.wosqualityQ1
dc.indekslendigikaynakWeb of Science
dc.indekslendigikaynakScopus
dc.indekslendigikaynakPubMed
dc.language.isoen
dc.publisherSpringer
dc.relation.ispartofFinancial Innovationen_US
dc.relation.publicationcategoryMakale - Uluslararası Hakemli Dergi - Kurum Öğretim Elemanı
dc.rightsAttribution 4.0 International*
dc.rightsinfo:eu-repo/semantics/openAccess
dc.rights.urihttps://creativecommons.org/licenses/by/4.0/*
dc.subjectFinancial Technology
dc.subjectEuropean Banking Industry
dc.subjectInterval Type-2 Fuzzy TOPSIS
dc.subjectDEMATEL
dc.titleFintech investments in European banks: A hybrid IT2 fuzzy multidimensional decision-making approach
dc.typeArticle

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