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Developing strategies for hospitals from patient and personnel perspective with DEMATEL

Kedikli, Erman; Yılmaz, Emre; Demir Uslu, Yeter; Yiğit, Pakize (Springer Science and Business Media Deutschland GmbH, 2021)

In this study, it is examined that how to improve hospital performance was examined. In this context, because of the literature review, 12 different Balanced Scorecards Performance Indicators are selected, which may be ...