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The roles of subjective vitality, involvement, experience quality, and satisfaction in tourists’ behavioral intentions
(Varna University of Management, 2017)
This study provides and tests a model that examines the relationship between behavioral intentions and involvement, experience quality, satisfaction, and, as a personal resource, subjective vitality. Specifically, the study ...
Balanced scorecard based performance measurement of European airlines using a hybrid multicriteria decision making approach under the fuzzy environment
(Elsevier Sci Ltd, 2017)
The purpose of this study is to evaluate the performance of the European airlines, using a balanced scorecard perspective. Within this scope, a hybrid multi-criteria approach was used by combining the Fuzzy DEMATEL, Fuzzy ...