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dc.contributor.authorKou, Gang
dc.contributor.authorOlgu Akdeniz, Özlem
dc.contributor.authorDinçer, Hasan
dc.contributor.authorYüksel, Serhat
dc.identifier.citationKou, G., Olgu Akdeniz, Ö., Dinçer, H. ve Yüksel, S. (2021). Fintech investments in European banks: A hybrid IT2 fuzzy multidimensional decision-making approach. Financial Innovation, 7(1).
dc.description.abstractFinancial technology (Fintech) makes a significant contribution to the financial system by reducing costs, providing higher quality services and increasing customer satisfaction. Hence, new studies play an essential role to improve Fintech investments. This study evaluates Fintech-based investments of European banking services with an application of an original methodology that considers interval type-2 (IT2) fuzzy decision-making trial and evaluation laboratory and IT2 fuzzy TOPSIS models. Empirical findings are controlled for consistency by applying the VIKOR method. Moreover, we conduct a sensitivity analysis by considering six distinct cases. This study contributes to the existing literature by identifying the most important Fintech-based investment alternatives to improve the financial performance of European banks. Our empirical findings illustrate that results are coherent, reliable, and identify "competitive advantage" as the most important factor among Fintech-based determinants. Moreover, "payment and money transferring systems" are the most important Fintech-based investment alternatives. It is recommended that, among Fintech-based investments, European banks should mainly focus on payment and money transferring alternatives to attract the attention of customers and satisfy their expectations. This is also believed to have a positive impact on the ease of bank' receivable collection. Another important point is that Fintech-based investments in money transferring systems could help to decrease costs.en_US
dc.rightsAttribution 4.0 International*
dc.subjectFinancial Technologyen_US
dc.subjectEuropean Banking Industryen_US
dc.subjectInterval Type-2 Fuzzy TOPSISen_US
dc.titleFintech investments in European banks: A hybrid IT2 fuzzy multidimensional decision-making approachen_US
dc.relation.journalFinancial Innovationen_US
dc.departmentİstanbul Medipol Üniversitesi, İşletme ve Yönetim Bilimleri Fakültesi, Uluslararası Ticaret ve Finansman Bölümüen_US
dc.relation.publicationcategoryMakale - Uluslararası Hakemli Dergi - Kurum Öğretim Elemanıen_US

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