Yazar "Eti, Serkan" için Kitap Bölümü Koleksiyonu listeleme
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Analysing customer satisfaction of civil aviation companies of Turkey with text mining
Eti, Serkan; Mızrak, Filiz (Springer, 2020)This study is aimed to determine the issues that affect customer satisfaction in mobile applications to airline companies. In this context, five of the largest airlines operating in Turkey (Turkish Airlines, Pegasus, ... -
Evaluating critical points for the improvement of nuclear energy investments via text mining methodology
Eti, Serkan; Gökalp, Yaşar (Springer Science and Business Media Deutschland GmbH, 2023)The study aims to determine the developments in nuclear energy. In addition, it is aimed to determine strategies for future study and research areas. For this purpose, the studies in literature are included in the scope ... -
Selecting the optimal clean energy projects for emerging economies
Eti, Serkan (Springer Science and Business Media Deutschland GmbH, 2022)In this study, it is aimed to determine the most accurate renewable energy investment alternative for developing economies. In this context, firstly, a very large-scale literature analysis was made. As a result, four ... -
SERVQUAL-based evaluation of service quality in Turkish health industry with fuzzy logic
Dinçer, Hasan; Yüksel, Serhat; Gökalp, Yaşar; Eti, Serkan (IGI Global, 2020)The aim of this study is to analyze the service quality in the Turkish health sector. In this context, a literature review is conducted, and 16 different criteria based on SERVQUAL are determined. Fuzzy DEMATEL method is ...