Yazar "Eti, Serkan" için Kitap Bölümü Koleksiyonu listeleme
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Analysing customer satisfaction of civil aviation companies of Turkey with text mining
Eti, Serkan; Mızrak, Filiz (Springer, 2020)This study is aimed to determine the issues that affect customer satisfaction in mobile applications to airline companies. In this context, five of the largest airlines operating in Turkey (Turkish Airlines, Pegasus, ... -
Evaluating critical points for the improvement of nuclear energy investments via text mining methodology
Eti, Serkan; Gökalp, Yaşar (Springer Science and Business Media Deutschland GmbH, 2023)The study aims to determine the developments in nuclear energy. In addition, it is aimed to determine strategies for future study and research areas. For this purpose, the studies in literature are included in the scope ... -
Evaluation of psychosocial risk factors encountered for energy sector employees by MAIRCA method
Tepe, Serap; Eti, Serkan; Moda, Haruna Musa; Kahraman, Zeyneb (Springer Science and Business Media Deutschland GmbH, 2024)Psychosocial risk factors faced by those working in the energy sector is an important issue that can cause negative effects. These risk factors can adversely affect both the physical and mental health of employees and thus ... -
Investigating energy consumption in hospitals by text mining method
Gökalp, Yaşar; Eti, Serkan (Springer Science and Business Media Deutschland GmbH, 2024)Energy consumption in hospitals can reach significant levels. However, it is essential to provide health services without compromising service quality. Accordingly, the need for energy cannot be ignored. Because hospitals ... -
Selecting the optimal clean energy projects for emerging economies
Eti, Serkan (Springer Science and Business Media Deutschland GmbH, 2022)In this study, it is aimed to determine the most accurate renewable energy investment alternative for developing economies. In this context, firstly, a very large-scale literature analysis was made. As a result, four ... -
SERVQUAL-based evaluation of service quality in Turkish health industry with fuzzy logic
Dinçer, Hasan; Yüksel, Serhat; Gökalp, Yaşar; Eti, Serkan (IGI Global, 2020)The aim of this study is to analyze the service quality in the Turkish health sector. In this context, a literature review is conducted, and 16 different criteria based on SERVQUAL are determined. Fuzzy DEMATEL method is ...