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Toplam kayıt 2, listelenen: 1-2
Analysis of balanced scorecard-based servqual criteria based on hesitant decision-making approaches
(Pergamon-Elsevier Science Ltd, 2019)
The measurement of quality of services has an important influence in the companies' competence, being even more relevant in the banking sector because of the high competition to keep and attract customers. Due to this fact, ...
Interval type 2-based hybrid fuzzy evaluation of financial services in E7 economies with DEMATEL-ANP and MOORA methods
(Elsevier Science Bv, 2019)
The financial services are key instrument for the right evolution of economy, mainly in the emerging countries. Therefore, the evaluation of the financial services is crucial for the economic development of such a type of ...