Konu "Quality Management" için Araştırma Çıktıları | TR-Dizin | WoS | Scopus | PubMed listeleme
Toplam kayıt 2, listelenen: 1-2
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Analyzing perceived healthcare service quality on patient related outcomes
(Emerald Group Publishing Ltd, 2016)Purpose - Through the lens of a total quality management approach, this paper aims to examine the effects of health-care service quality on patient satisfaction, repatronage intention (RI) and positive word-of mouth (PWOM) ... -
Prioritization of medical errors in patient safety management: Framework using interval-valued intuitionistic fuzzy sets
(MDPI, 2020)Medical errors negatively affect patients, healthcare professionals, and healthcare establishments. Therefore, all healthcare service members should be attentive to medical errors. Research has revealed that most medical ...