Konu "E- Recovery Service Quality" için Araştırma Çıktıları | TR-Dizin | WoS | Scopus | PubMed listeleme
Toplam kayıt 1, listelenen: 1-1
-
E-service quality and e-recovery service quality: Effects on value perceptions and loyalty intentions
(Elsevier Science, 2016)With the raise of internet retailing, service quality of e-retailers has been recognized as an important factor in determining success levels of e-commerce ventures. New shopping habits resulted in a growing number of ...