ORCID "0000-0002-3390-4597" Kitap Bölümü Koleksiyonu için listeleme
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The role of small-scale wind turbines in increasing the competitiveness of hospitals
Dinçer, Hasan; Eti, Serkan; Gökalp, Yaşar; Yüksel, Serhat; Çelebi, Büşra (IGI Global, 2023)Energy costs have become a very important problem for businesses, especially in recent years. As a result of these high costs, businesses may experience financial problems. If this situation cannot be managed effectively, ... -
SERVQUAL-based evaluation of service quality in Turkish health industry with fuzzy logic
Dinçer, Hasan; Yüksel, Serhat; Gökalp, Yaşar; Eti, Serkan (IGI Global, 2020)The aim of this study is to analyze the service quality in the Turkish health sector. In this context, a literature review is conducted, and 16 different criteria based on SERVQUAL are determined. Fuzzy DEMATEL method is ...