Yayın tarihi için Kitap Bölümü Koleksiyonu listeleme
Toplam kayıt 99, listelenen: 21-40
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SERVQUAL-Based performance analysis of agricultural financing in E-banking industry: An evaluation by IT2 fuzzy decision-making model
(IGI Global, 2019)The aim of the study is to measure the effectiveness of commercial banks in the agricultural financing in Turkey. For this purpose, 10 different criteria are identified based on five different SERVQUAL perspectives. Moreover, ... -
Blockchain ecosystems in the sharing economy: An evaluation for the health services industry
(IGI Global, 2019)In the 21st century, the free movement of information became quite important with the increase of internet technology. The fact that people can exchange money or data with each other without the need for any intermediary ... -
Kano-based measurement of customer expectations in retail service industry using IT2 Dematel-Qualiflex
(IGI Global, 2019)This study aims to analyze customer expectations in European retail banking industry. For this purpose, five different criteria are identified. Furthermore, IT2 FDEMATEL approach is used to weight these criteria. In addition, ... -
Analysis of the customer- based efficiency at workplace for tourism industry using house of quality
(IGI Global, 2019)The aim of the study is to evaluate the customer expectations and workplace efficiency of tourism industry in the competitive market environment. For this purpose, house of quality is applied to measure the relative ... -
Electronic trade and electronic presentation of export documents in documentary credits
(IGI Global, 2019)Documentation plays a very important role in international trade. Information technology has changed practises in international trade as well. In this chapter, international rules of electronic presentation of documents ... -
Electronic payment systems in electronic commerce
(IGI Global, 2019)Technological advances and correspondingly the spreading usage of the Internet have significantly changed commerce, and also the concept of money has become more abstract. Customers with the help of the technological ... -
Predicting the role of islamic banking on sustainable economic development: An analysis for Turkey with ARIMA Model
(IGI Global, 2019)This chapter aims to predict the future of Islamic banking in Turkey. Three different Islamic banks operating in Turkey were taken to the scope of review. Within this framework, six different variables that are important ... -
Evaluating the gender effect in the banking performance: An ownership-based analysis in Turkish banking sector
(Peter Lang AG, 2019)The aim of this study is to evaluate the gender effect in the banking performance. Within this scope, annual data belonging to 15 Turkish deposit banks for the period of 2002-2016 is analyzed by using Dumitrescu-Hurlin ... -
Analyzing the possibility of violent conflict in the middle east economies using determinants of global conflict risk index with an integrated fuzzy multicriteria decision making model
(Emerald Group Publishing Ltd., 2019)The purpose of the study is to analyze the risk of violent conflict with the global conflict risk factors in the Middle East economies by using an integrated fuzzy decision approach. For this purpose, five different ... -
Defining the strategic impact-relation map for the innovative investments based on IT2 Fuzzy DEMATEL: Evidence from the European Tourism Sector
(IGI Global, 2019)The purpose of the study is to construct the strategic impact-relation map for the innovative tourism investments. For this aim, a set of the criteria defining the innovative investment alternatives in the tourism industry ... -
Evaluating the importance of behavioral finance in the financial marketing area: An analysis of turkish academic studies
(IGI Global, 2019)This chapter investigates the thesis in Turkey written in the field of behavioral finance. An important objective is to guide the relevant researchers who are missing in the fields in the literature. For this purpose, 60 ... -
Innovative call center applications focused on financial marketing in the Turkish banking sector
(IGI Global, 2019)As a result of globalization, call centers of banks that develop rapidly by the virtue of the technology become an important unit which brings first contact with customers. Nowadays, call centers not only give support to ... -
Evaluation of customer expectations-based new product and service development process: An analysis for the Turkish banking sector
(IGI Global, 2019)This chapter analyzed customer expectations-based new product and service development process in banking sector for the Turkish banking sector. In-depth interview technique was used. Four dimensions (finance, technology, ... -
Using smart contracts via blockchain technology for effective cost management in health services
(Springer Science and Business Media Deutschland GmbH, 2019)Societies evolved towards a knowledge-based construct with technology by providing a change in the methods of traditional production and service presentation. In today’s information societies, digital technologies enable ... -
PESTEL analysis-based evaluation of marketing strategies in the European banking sector: An application with IT2 Fuzzy DEMATEL
(IGI Global, 2019)This chapter evaluates the marketing strategies in European banking sector. In this context, six dimensions of PESTEL analysis (politic, economic, sociological, technologic, environmental, and legal) are taken into the ... -
The importance of ethics and corporate social responsibility in financial markets: A literature review and recommendations for ethical and Islamic banking
(IGI Global, 2019)This chapter mainly focuses on the literature about the relationship between ethics, corporate social responsibility, and financial markets, which is broad and diverse as well as multi-disciplined. Some are concerned only ... -
BSC-based evaluation for the factors affecting the performance of wind energy companies
(Springer, 2020)This study aims to identify the significant factors which improve the performance of wind energy companies. For this purpose, a detailed literature review is conducted, and eight different performance evaluation criteria ... -
Strategic mapping of eco-innovations and human factors: Business projects’ success revisited
(Springer, 2020)The ongoing discussion on the firm’s competitiveness requires to focus on environmental improvements. Thus, the development of eco-innovation projects has been recognized as an essential response of the firms to the pressure ... -
The role of employee quality on the financial performance of the banks
(Springer, 2020)Financial institutions play a very important role for the national economy. These institutions bring together those who have surplus funds in the country and those who need funds. In this way, those who have surplus funds ... -
The role of technology-based renewable energy investments on macroeconomic stability
(Springer, 2020)The aim of this study is to evaluate the effects of technology-based renewable energy investments on macroeconomic stability. Within this framework, first of all, necessary information is given with respect to the types ...