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Data mining-based evaluating the customer satisfaction for the mobile applications: An analysis on Turkish banking sector by using IT2 fuzzy dematel

Dinçer, Hasan; Yüksel, Serhat; Canbolat, Zehra Nur; Pınarbaşı, Fatih (IGI Global, 2019)

The aim of this study is to evaluate the customer satisfaction for mobile applications in the Turkish banking industry. For this purpose, the last 500 customer comments of 24 different Turkish deposit banks' mobile ...

Determining optimal state support for the development of renewable energy investments by entropy method

Dinçer, Hasan; Kalkavan, Hakan; Karakuş, Hüsne; Ratkin, Leonid (Springer Science and Business Media Deutschland GmbH, 2021)

Renewable energies contribute to the social and economic development of countries in many ways. Primarily, no carbon gas is released into the atmosphere as a result of the use of renewable energy. Thanks to the reduction ...