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Toplam kayıt 38, listelenen: 1-10
Data mining-based evaluating the customer satisfaction for the mobile applications: An analysis on Turkish banking sector by using IT2 fuzzy dematel
(IGI Global, 2019)
The aim of this study is to evaluate the customer satisfaction for mobile applications in the Turkish banking industry. For this purpose, the last 500 customer comments of 24 different Turkish deposit banks' mobile ...
SERVQUAL-Based performance analysis of agricultural financing in E-banking industry: An evaluation by IT2 fuzzy decision-making model
(IGI Global, 2019)
The aim of the study is to measure the effectiveness of commercial banks in the agricultural financing in Turkey. For this purpose, 10 different criteria are identified based on five different SERVQUAL perspectives. Moreover, ...
Determining the effects of monetary policies on capital markets of the emerging economies: An evidence from E7 countries
(Emerald Group Publishing Ltd, 2019)
Monetary policy refers to the actions of the central banks by controlling money supply with the aim of reaching macroeconomic purposes. Controlling inflation, providing stability in interest and currency exchange rate, ...
Evaluating the financial and nonfinancial functions of the waqfs in ottoman economy
(İstanbul Ticaret Üniversitesi, 2019)
This study aims to evaluate the financial and nonfinancial functions of the waqfs in Ottoman economy. Within this framework, five different functions of the waqfs are defined based on literature review. In addition to this ...
Corporate governance-based evaluation of alternative distribution channels in the turkish banking sector using quality function deployment with an integrated fuzzy MCDM method
(IGI Global, 2019)
The aim of the chapter is to evaluate the effect of corporate governance in alternative distribution channels for the Turkish banking sector. For this purpose, an integrated fuzzy MCDM model is structured to analyze the ...
Kano-based measurement of customer expectations in retail service industry using IT2 Dematel-Qualiflex
(IGI Global, 2019)
This study aims to analyze customer expectations in European retail banking industry. For this purpose, five different criteria are identified. Furthermore, IT2 FDEMATEL approach is used to weight these criteria. In addition, ...
Analysis of the customer- based efficiency at workplace for tourism industry using house of quality
(IGI Global, 2019)
The aim of the study is to evaluate the customer expectations and workplace efficiency of tourism industry in the competitive market environment. For this purpose, house of quality is applied to measure the relative ...
Yerel yönetimlerde yatırım kriterlerinin belirlenmesi: Bulanık DEMATEL yöntemiyle bir analiz
(2019)
Bu çalışmanın amacı, yerel yönetimlerin yaptıkları yatırımlara etki edenfaktörlerin belirlenmesidir. Bu çerçevede, literatür taraması neticesinde bahsi geçen yerel yönetimlerin yatırım kararlarını etkileyeceği düşünülen 6 ...
Predicting the role of islamic banking on sustainable economic development: An analysis for Turkey with ARIMA Model
(IGI Global, 2019)
This chapter aims to predict the future of Islamic banking in Turkey. Three different Islamic banks operating in Turkey were taken to the scope of review. Within this framework, six different variables that are important ...
Evaluating the gender effect in the banking performance: An ownership-based analysis in Turkish banking sector
(Peter Lang AG, 2019)
The aim of this study is to evaluate the gender effect in the banking performance. Within this scope, annual data belonging to 15 Turkish deposit banks for the period of 2002-2016 is analyzed by using Dumitrescu-Hurlin ...