Ara
Toplam kayıt 28, listelenen: 11-20
Kano-based measurement of customer expectations in retail service industry using IT2 Dematel-Qualiflex
(IGI Global, 2019)
This study aims to analyze customer expectations in European retail banking industry. For this purpose, five different criteria are identified. Furthermore, IT2 FDEMATEL approach is used to weight these criteria. In addition, ...
Analysis of the customer- based efficiency at workplace for tourism industry using house of quality
(IGI Global, 2019)
The aim of the study is to evaluate the customer expectations and workplace efficiency of tourism industry in the competitive market environment. For this purpose, house of quality is applied to measure the relative ...
Positive organizational behavior and threats of new work forms
(IGI Global, 2019)
Positive psychology emphasizes on what is right in the individuals instead of what is wrong and focuses on the ways with which a happy life can be lived. Positive organizational behavior, on the other hand, is the reflection ...
Mindfulness and mindful coaching
(IGI Global, 2019)
Effecting mental processes and shaping individual frameworks in perceiving present situation, mindfulness is a processes-oriented state of mind that can be considered as the capacity to be in the present moment in a ...
The evolution of organizational development towards a positive approach
(IGI Global, 2019)
Organizations should be able to cope with uncertainty and also adapt to technological, economic, political, and cultural changes in order to maintain their existence and to provide negative entropy. The main reason for ...
Electronic payment systems in electronic commerce
(IGI Global, 2019)
Technological advances and correspondingly the spreading usage of the Internet have significantly changed commerce, and also the concept of money has become more abstract. Customers with the help of the technological ...
Evaluating the gender effect in the banking performance: An ownership-based analysis in Turkish banking sector
(Peter Lang AG, 2019)
The aim of this study is to evaluate the gender effect in the banking performance. Within this scope, annual data belonging to 15 Turkish deposit banks for the period of 2002-2016 is analyzed by using Dumitrescu-Hurlin ...
Analyzing the possibility of violent conflict in the middle east economies using determinants of global conflict risk index with an integrated fuzzy multicriteria decision making model
(Emerald Group Publishing Ltd., 2019)
The purpose of the study is to analyze the risk of violent conflict with the global conflict risk factors in the Middle East economies by using an integrated fuzzy decision approach. For this purpose, five different ...
Defining the strategic impact-relation map for the innovative investments based on IT2 Fuzzy DEMATEL: Evidence from the European Tourism Sector
(IGI Global, 2019)
The purpose of the study is to construct the strategic impact-relation map for the innovative tourism investments. For this aim, a set of the criteria defining the innovative investment alternatives in the tourism industry ...