Yayıncı "Springer Heidelberg" İşletme ve Yönetim Bilimleri Fakültesi için listeleme
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Comparative evaluation of bsc-based new service development competencies in Turkish banking sector with the integrated fuzzy hybrid mcdm using content analysis
(Springer Heidelberg, 2018)The aim of this study is to evaluate new service development competencies in Turkish banking sector. Within this scope, 16 Turkish deposit banks are taken into the consideration. Additionally, balanced scorecard-based ...