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SERVQUAL-based evaluation of service quality in Turkish health industry with fuzzy logic
(IGI Global, 2020)
The aim of this study is to analyze the service quality in the Turkish health sector. In this context, a literature review is conducted, and 16 different criteria based on SERVQUAL are determined. Fuzzy DEMATEL method is ...
Analysis of the suitability of the solar panels for hospitals: A new fuzzy decision-making model proposal with the T-Spherical TOP-DEMATEL method
(IOS Press, 2023)
In this study, a new fuzzy decision-making model is created to evaluate whether the solar panels are efficient to minimize energy costs of the hospitals. The weights of the criteria are calculated by considering T-Spherical ...