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SERVQUAL-based evaluation of service quality in Turkish health industry with fuzzy logic
(IGI Global, 2020)
The aim of this study is to analyze the service quality in the Turkish health sector. In this context, a literature review is conducted, and 16 different criteria based on SERVQUAL are determined. Fuzzy DEMATEL method is ...
Evaluating critical points for the improvement of nuclear energy investments via text mining methodology
(Springer Science and Business Media Deutschland GmbH, 2023)
The study aims to determine the developments in nuclear energy. In addition, it is aimed to determine strategies for future study and research areas. For this purpose, the studies in literature are included in the scope ...