ORCID "0000-0002-3472-394X" Meslek Yüksekokulları için listeleme
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Analysing customer satisfaction of civil aviation companies of Turkey with text mining
Eti, Serkan; Mızrak, Filiz (Springer, 2020)This study is aimed to determine the issues that affect customer satisfaction in mobile applications to airline companies. In this context, five of the largest airlines operating in Turkey (Turkish Airlines, Pegasus, ... -
Determining and evaluating criteria for transformational leadership in educational institutions with AHP method
Mızrak, Filiz; Culduz, Murat (IGI Global, 2023)As all sectors, educational institutions need to keep up with the chance and developments. In this scope, transformational leaders are among the most important requirements. For this reason, it is important for executives ... -
Leading determiners of institutionalization in globalization era and strategic change management in educational organizations
Çetiner Öztürk, İpek Tamara; Mızrak, Filiz (Springer Science and Business Media Deutschland GmbH, 2021)The aim of this study is to determine the main reasons for institutionalism and change process in educational organizations by benefiting from the literature through a case study. In this scope, the language school of a ...