Browsing by Author "Tuğsal, Türker"

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Emotional intelligence model for managers in Turkish banking sector and an application

Hacıoğlu, Burcu; Hacıoğlu, Ümit; Yarbağ, Pelin Şahin; Dinçer, Hasan; Tuğsal, Türker (IGI Global, 2015)

This chapter explores the relationship between the emotional intelligence talents of bank and finance managers and employee job satisfaction. The chapter proceeds as follows: First, the authors carefully reiterate the ...
Emotional intelligence skills, leadership, and conflict in effective decision making process

Hacıoğlu, Burcu; Hacıoğlu, Ümit; Dinçer, Hasan; Yarbağ, Pelin Şahin; Tuğsal, Türker (IGI Global, 2015)

There are plenty of researches about EI which have focused on EI and strategic decision making, management capabilities, transformational leadership, managerial traits, personality dimensions. This chapter is putting forth ...